Goodnight, Kenneth M. Effective case management: "the investigative frame." National Fire & Arson Report. Vol 14 No 4 (December 1996). p 13-14.

Abstract: This article discusses several key concepts which the author lists as: detailed, systematic examination, facts and truth. The process of investigations has changed much over the years and still relies on "old fashioned legwork." The author lists five basic tips for working within the Investigative Frame:

1. It is a humbling experience

2. Never too late

3. Approach each case individually

4. Don't assume

5. Be believable

Kenneth M . Goodnight is the President of Investigative Resources Global, Inc. and Assistant Vice President at Royal Insurance Company, has developed an continues to manage one of the leading SIU programs in the country. HE previously devoted 18 years to investigating and developing fraud and arson programs for State Farm Insurance Company. (Profile from National Fire and Arson Reporter)